Please allow 24 to 48 hours for your order to be process. If more than 48 hours have passed with no tracking information, please email us to review the status of your order. Refunds will be handled through email if necessary. Please NOTE: Free Shipping exclude "Hawaii & Alaska."

SHIPPING INFO

At Murbali, we value each and every single customer. Our top priority is making sure the items get delivered to our customers.

PAYMENT CONFIRMATION

• A confirmation email will be sent to you once the order is authorized and verified.

• Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.

PROCESSING

• It normally takes 1-3 business days to process your order. Please note that holidays & weekends are not included.

• If items are prepared in 24 hours in your order, then we can ship it in one day.

SHIPPING

• Please note: Total Delivery Time = Processing Time + Shipping Time

DELIVERY

If you want to track your order, please e-mail us at support@murbali.com.,

SHIPPING DELAYS

• Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.

• Please submit a ticket within 30 days of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted. Appreciate your kind understanding.

 

DOMESTIC SHIPPING: 

Method	Cost for Orders Less Than $50	Cost for Orders $50+	In-Transit Time**
Standard Shipping	$6.99	FREE***	3- 7 Business Days*
Priority Shipping	$9.99	$6.99	2 - 3 Business Days*
Express	$24.99	$15.99	1 Business Day*